Jennifer Buaas is the deputy chief information officer of Customer Service Management for the Texas Health and Human Services Commission. She oversees the project management, service management, ...
Postmaster General Louis DeJoy has butted heads with its regulator and members of Congress who have told USPS to pause or slow down its 10-year reform plan.
The platform’s AI-driven virtual assistants seamlessly handle calls, empowering businesses to focus on core operations while delivering exceptional customer service. These virtual agents answer ...
These things, coupled with strong revenue growth, good profitability, a sound balance sheet and a market cap of $3.5 trillion ...
Q3 2024 Earnings Conference Call November 15, 2024 8:00 AM ETCompany ParticipantsDaniel Wolfe - President, CFO ...
CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...
AlleyWatch caught up with Regal Cofounder and CEO Alex Levin to learn more about the inspiration for the business, the ...
Elevating consumer insights isn’t just about making better decisions—it’s about securing your company’s future.