Above all, the best way to thank your customers is by doing what you say you’re going to do. Execute. Perform. Fix the ...

CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

When making connections that drive growth, don't forget to optimize your ongoing communications to foster sustained business.

Ensuring sales and marketing teams work together is the key to business growth, Expleo’s global marketing manager Siobhan ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

DKSH Healthcare Business Unit, in partnership with Euris, is introducing ConnectPlus, a data-driven Customer Relationship Management (CRM) and Multi-Channel Engagement (MCE) platform aimed at ...

The survey found that overall marketing spending is bouncing back to the four-year-high levels notched in Fall 2022, after a ...

Customer-centric focus is essential. B2B success depends on prioritizing customer relationships and long-term value creation.

Are you a print subscriber? Activate your account. By Mikey Garcia - 41 min 54 sec ago By Adrianne Pasquarelli - 1 hour 4 min ...

I see it play out all the time in my line of work, where winning new business comes down to the little things—leveraging the right contacts at the right time. For example, this might mean making a ...

In today’s digital world, delivering a robust customer experience has become integral to any business, with ...

NJ Transit’s Franck Beaumin is rolling out four areas of focus in his roadmap as the agency’s new customer advocate. The ...