The true value of gen AI goes beyond cost savings and efficiency gains—it lies in its ability to transform processes, spark innovation, and empower better decision-making. In this evolving landscape, ...

Elina Shirolkar discusses her role as a data scientist at Google and how it feels to work on something that has worldwide ...

See how advanced customer journey analytics enables businesses to craft personalized experiences that meet modern customer ...

For leaders, staying ahead of the competition in your industry requires more than just hard work. It calls for the right ...

Conga CHRO Dayna Perry says the organization's transformation in the last few years has been driven, in part, by a new ...

Customer-centric focus is essential. B2B success depends on prioritizing customer relationships and long-term value creation.

But customer conversations and recent data suggest that while migrations are happening, the real story is that VMware’s more ...

Expectations in business-to-business (B2B) ecommerce are sky-high, and for good reason—it’s a $7.7 trillion industry that’s ...

Unlock Excel Copilot's potential for efficient data handling and insightful analysis with its latest powerful features. Excel ...

There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

While Intel said it will miss its modest 2024 revenue goal for Gaudi processors, rival AMD upgraded its full-year sales ...