CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

Explore security project management tips to safeguard data with software tools, access controls, and strong cybersecurity ...

Jennifer Buaas is the deputy chief information officer of Customer Service Management for the Texas Health and Human Services Commission. She oversees the project management, service management, ...

CoreMedia, a leading Digital Experience Platform (DXP), proudly introduces CoreMedia KIO, an AI powerhouse that transforms ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

Two cloud-based customer relationship-management companies’ failure to implement standard cybersecurity protections made them ...

TORONTO & BARCELONA, Spain--(BUSINESS WIRE)--ServiceNow World Forum & Five9 CX Summit—ServiceNow (NYSE: NOW), the AI platform ...

Electronics and Telecommunications Research Institute (ETRI) announced that at the end of August, they reached an agreement ...

Complementing this, Ad Astra has also achieved ISO 9001:2015 certification for its quality management system (QMS). The ISO ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

Contextual content management tools can help with these problems with intelligent document processing (IDP). The systems ...